myDigitalLife Blogs

Blogs about Digital, Lifestyle, current news and opinions
Tags >> Customer service
Nov 04

MTN is PATHETIC!!!! and the NCA doesn't exist.....

Posted by Wolfe in Sifiso Dabengwa , NCA , National Consumer Act , MTN , Customer service


I've been sitting here trying to come up with a clever headline for my post, but in the end the truth is all I could come up with.

May 24

Vme? no VYou!

Posted by Howie2.0 in vyou , vlog , video platform , vh1 big morning buzz , steve spurgat , online video , deepak chopra , Customer service , customer relations , conversational video , blog


Nov 17

Nashua Mobile: Customer Service not always on the ball.

Posted by Phoenix Benedict in Nashua Mobile , Customer service , credit control , credit bureau , cellphone , branding

Phoenix Benedict

I have been a loyal and normally impressed client of Nashua Mobile for the past two years. With the exception of the minor glitch here and there Nashua Mobile's service has always been good.

Oct 14

Twitter to the rescue

Posted by The Organ Harvester in Vodacom , Twitter , social media , FNB , Customer service

The Organ Harvester

Proof that we are now living more of our lives online Vodacom have become the first cellphone network operator to start a dedicated customer service Twitter account. Their current account, @vodacom became the ad hoc customer service agent which in my opinion at least defeated the point of having a social media presence. The result is now you can address all your customer complaints to @vodacom111 and have dedicated customer service through Twitter.

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