So my Blackberry Torch packed up. Last night it was all magical and perfect, this morning the screen is a horrible red mess of pixels and other unidentifiable shit. The trademark "Do a battery pull" advice didnt work after 13 tries, so I had no option left but to phone the Alimighty MTN.
My phones screwed pretty much. So the only option is to have it transported away for "4 to 6 weeks" upon which it will be assessed, then either repaired or replaced. Fine, I can semi handle that, but I had one small concern, what do I do in the mean time? I've been very reliant on my BBM and the BIS and such, and now all of a sudden, it's snatched away from me and I am left with nought. I asked if any replacement phone is given, and alas no, not even a crappy Curve is given to you until your phone is ready.
I'm no big business man at all, but I know a few people who are rather reliant on their Blackberrys for their day to day emailing and such, and I wonder what they would do in a similar situation.
Mightly pissed off right now...our fault for being too reliant on one device, or the service providers for not catering for us in these unfortunate circumstances?



Please can you email me your details (paulr@mtn.co.za) as I wish to try and help you with this matter.
Regards,
Paul