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Apple is now giving support for the removal of the Virus

Posted by: msbodetti

Tagged in: virus , snow leopard , Mac , Apple

msbodetti

A post and update on Apple's website gives confirmation that Apple is now taking action against the virus that hit the web and Macs a few weeks ago.

In the beginning Apple briefly explains and gives information on the virus. And gives a statement that they will now develop a Software Update to remove the virus if it has been installed. This brings in some hope for Mac users.

Apple then gives detailed instructions on stopping the installation of the virus as well as removing it:

Resolution
How to avoid installing this malware
If any notifications about viruses or security software appear, quit Safari or any other browser that you are using. If a normal attempt at quitting the browser doesn’t work, then Force Quit the browser.
In some cases, your browser may automatically download and launch the installer for this malicious software.  If this happens, cancel the installation process; do not enter your administrator password.  Delete the installer immediately using the steps below.
    1.    Go into the Downloads folder or your preferred download location.
    2.    Drag the installer to the Trash.     3.    Empty the Trash.


How to remove this malware
If the malware has been installed, we recommend the following actions:
    •    Do not provide your credit card information under any circumstances.
    •    Use the Removal Steps below.
Removal steps
    •    Move or close the Scan Window
    •    Go to the Utilities folder in the Applications folder and launch Activity Monitor  
    •    Choose All Processes from the pop up menu in the upper right corner of the window
    •    Under the Process Name column, look for the name of the app and click to select it; common app names include: MacDefender, MacSecurity or MacProtector
    •    Click the Quit Process button in the upper left corner of the window and select Quit
    •    Quit Activity Monitor application
    •    Open the Applications folder
    •    Locate the app ex. MacDefender, MacSecurity, MacProtector or other name
    •    Drag to Trash, and empty Trash
Malware also installs a login item in your account in System Preferences. Removal of the login item is not necessary, but you can remove it by following the steps below.
    •    Open System Preferences, select Accounts, then Login Items
    •    Select the name of the app you removed in the steps above ex. MacDefender, MacSecurity, MacProtector
    •    Click the minus button
Use the steps in the “How to avoid installing this malware” section above to remove the installer from the download location.


This is better than hearing that Apple doesn't want to give out support for removing the virus.


//msbodetti


Source: Apple

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