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Angry

Posted by: Dissol

Tagged in: Waiting room , ignorance

Dissol

Grrrr!!! 

So I have a problem with ulcers. My GP has tried all sorts of (expensive) medication, to no avail, so she said that the only option left open is to shove a camera down, and have a look, and possibly sort out any problem that they find.  But she does not do the procedure, I have to see a local specialist.

She does not see the need for me to have an appointment, as everything has been tried, and the scope is the only option, but the specialist decides he wants to see me. OK, so I make an appointment.  The day before the appointment, they phone up to change my time - bit of a bugger, but I re-arrange my day accordingly.

Fortunately I arrive early at the facility, as all the accessible parking bays are used (none of them have a placard), so I park on the other side of the street on a rough bit of ground, and roll back.  Some eejut in a large 4x4 has parked so I cannot get into the main doors, but Iknow there is a side door.  So maybe, just maybe, I am not in the best frame of mind when I roll into the waiting room.

I am given all the standard forms to fill in, but clearly the receptionist assumes that I am incapable of filling in forms, and has to point out what to put in each box.  Sigh...  I am used to this, but it still grates...

So I finish the forms, and wait, and wait, and wait.  Again, I am used to this, and I try to be patient, telling myself that the delay could be because of an emergency, and I have been an emergency before.

The minutes tick by...eventually 50 minutes after the time, the doctor comes out of his room.  There is me, and now a woman in the waiting room.  The doctor picks up a file and goes back into his room.  The receptionist then sends the woman in...  I look puzzled at the receptionist.  "oh, do you mind?  I have just sent that rep in as she has to go back to work" WHAT??!  "Well, actually, so do I...".  Receptionist gives a shrug.  Obviously she cannot process the information that a wobbly might actually work...

So the rep comes out, and I go in.  I explain the situation to the specialist, and he says exactly what my GP has already told me.  That's it.

So I exit his room, and am charged R400 for the pleasure...  The receptionist then compounds the situation by asking me whether she can call anyone for me, to come and pick me up.  Clearly she thinks that a wobbly cannot use a cellphone, let alone drive a fecking car.  I am tempted to shove the R400 where the sun don't shine.

I end up giving them a piece of my mind...which was probably pretty stupid, as the procedure on Monday is possibly now going to be more uncomfortable that it needs to be...

Comments (8)Add Comment
Doolally
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written by Doolally, July 21, 2011
Hahaaaaheeehaaa sorry thats rude, but funny non the less. I know exactly what you mean. it is frustratinf and unneccessary, I would take them to task fro discrimination if I were you!smilies/shocked.gif
Dissol
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written by Dissol, July 21, 2011
Been one of those days... Every call has been more bad news at every turn. I would kick the cat, if we had one...and I could kick...but don't want to kick the dog as he'll have my leg off...
redsaid
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written by redsaid, July 21, 2011
I hate when people judge us based on appearances!!! I once - not all that long ago, mind you - was fat. And now I'm *slightly* less so (only slightly, mind), and it is AMAZING how people suddenly see me and treat me differently. It is remarkable: the larger I was, the less visible I became! I was also treated as if I was a right eejit, because if you're thick around the trunk, then clearly one's skull has to be thick too! So hearing things like this makes me seethe all over again at the unfairness of it and the general ignorance of people. I feel for you, my friend. Honestly! Best of luck for Monday. P.S. Can't you train the dog to bite people like THAT?!?
Doolally
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written by Doolally, July 22, 2011
Egyptians used cats as guards... maybe you should get a cat and use it to attack people... dogs mess everywhere (cats at least cover up their mess)...smilies/wink.gif
Dissol
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written by Dissol, July 22, 2011
I have had the reverse experience to you Red. Previously, I was 6'2" & 100kg. I was a farmer, so reasonably fit. I never realised, but no one pushed in front of me in a queue. Indeed, I can remember several times when I had to tell shop assistants that another person was actually in front of me. I was not ignored. Now I am 4'2", in a wheelchair, and I hardly exist. People talk over me, even to the extent of asking other people with me, what I might like to drink. The benefit, is that now, I rarely get given the bill in a cafe or restaurant.

Now off to another fight, as I have not been invited to an important decision making process, as the venue happens to be inaccessible. I shall make some noise outside, and suggest the meeting joins me in the car park. And any fecker that gets in my way today, had better watch out!! smilies/angry.gif
Dissol
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written by Dissol, July 22, 2011
Grrrrr.... Now the robbing ba$tards, othewise known as my medical insurance has informed me that my "100% hospital cover" scheme, requires a "co-payment" of R1,100!!! Why do I pay these feckers thousands every month, when they constantly wriggle out of paying... My previous operations this year left me over R40,000 out of pocket. They are immoral, unethical arseholes. I can't do the obvious, and change insurers, as any other bunch of robbing bastards... I mean insurance company, would preclude payment on any pre-existing condition.
thenack
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written by thenack, August 01, 2011
I'm telling you Dissol, it is probably a supply-demand thing, but Doctors in SA have a LOT to learn about bedside manner. It is a good thing you gave them a piece of your mind, and really, sending a rep in before a patient is inexcusable.

Good luck with the procedure
Dissol
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written by Dissol, August 01, 2011
Some (most?) medicos that I have dealt with over the years have been great. This one is awful. His receptionist is even worse. One week later, and I have paid all my bills, but still have not heard a peep from them.

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