Looking at the failure of the project in some of the schools, it seems to be a lack of service.
• Computers not working (assuming hardware/software failure)
• No internet access (ISP and telecoms required)
• Alarm cable cut (Security services required)
• No electricity (Electrical supply)
I believe that the private sector needs to be more involved in the education of our youth. These services can be sponsored by the private sector:
• Computer company provides education and system administration services
• Telecoms company provides ISP and/or telecoms (Unfortunately we don’t have too much option with telecoms, but I am sure that in association with the new wireless solution providers, a solution could be found.
• Security company provides systems and maintenance to security systems
• Power company to provide electricity solutions (We have heard of various electrical solutions in rural areas, namely the use of solar panels etc.)
Companies should be providing schools with required services. Schools should put together a list of basic services that are required and private companies should sponsor the various services required by the schools and inline with the company’s core business. The private companies therefore get the advertising exposure and schools get the required services.
Private companies should also provide part of the education. I would like to see private companies taking more of an active role in the teaching of scholars from at least high school. This would reduce the stress on teachers and provide real world examples and a different perspective on lessons for the scholars. Who hasn’t asked where you will use the parabolic graphs in the real world. Examples from the real world could provide better clarity for students.
At the same time, I think students should also be given more responsibility with regard to their education, especially with something like an IT lab. There are teenagers that are programming operating systems and making fortunes developing e-commerce sites. With genius such as this, the students are able to support their own labs surely. Of course, there will need to be some initial training and some leadership. I believe this is the task of the private sector. Once the students have been trained in basic computer maintenance, the students will be able to take care of the labs themselves (with the guidance of an active private company and their teachers).
The trick in this, I believe, is in ownership. The companies should take ownership of the project as a marketing opportunity. The students should take ownership of the project as a tool in their education. I believe that this would ensure a sustainable solution and solve the ever tight budgetary constraints.
Since Telkom is the major shareholder in Vodacom, I don`t think we can expect Mr Knott-Craig to be completely unbiased here.
In addition, ICASA has turned its gaze on the Vellphone networks, so Mr KC might be feeling a bit jumpy.
Telkom had plenty of opportunity to give this information at the ADSL hearings, they chose not to do so. Why should this matter, which is sqarely in the domain of public interest, be discussed behind closed doors?
I feel that they are now in a corner, and are unable to defend their position. If their reasons for high prices are so relevant, why not make them public?
ICASA`s report was the result of a PUBLIC hearing - any subsequent dealings/meetings between ICASA and TELKOM should be held in a transparent manner and all documents should be available for public scrutiny.
“Dominance in a competitive industry reflects excellence,” he said. “One who comes first should not be punished for doing well. If you abuse dominance, then you should be dealt with...
How on EARTH is Telkom in a competitive industry?!?! Or Vodacom for that matter. We have huge monopolies reporting massive profits. There is no competitive industry.
As a junior Project Administrator and having contacts with SMME`s, this type of information is very useful and important. I would like to thank you for valuable sources like these.
I`ve worked previously as a cashier, and I can understand services to customers as a very important aspect. I just wish that some people can sometime value services delivered, and actually mention this to the supplier. South Africa has got a low good service delivery rate, but value those who do deliver properly. That`s what I`ll appreciate.
From the Vodacom Site :
Vodacom Group`s shareholders include Telkom SA Ltd (50%), VenFin Ltd (15%) and Vodafone Group plc (35%).
I see Alan Knott-Craig`s lips moving but I hear Sizwe`s voice.
This is similar to the drivel they offered their clients over the phone.
Not a very detailed explanation of a failure in a critical system. Very critical for lots of small companies and individuals.
What they are not saying is that these problems have been long coming and that they have been operating sub-standard infrastructure for some time.
I am not impressed at all by their service, not even speaking of the Internet Banking charges they charge their clients, who in fact are doing them a favour by not setting foot in their branches.
I am in favour of the Banking Adjudicator having a look at all banks their service levels and charges.
I agree with the previous comment, at R555 per month it`s still a rip off, and the installation charges are unacceptable.
Telkom`s comment that high installation charges were needed to cover losses in setting up the infrastructure.
What losses ?
Look at their financial results for the past 2 years. Thier profits are nothing short of insane.
This is daylight robbery and I hope that competition to Telkom take the high ground here and offer highly competetive rates rather than following the typical trend of 2 or 3 percent of what the market currently pays,as in the cell phone industry.
Is there any coverage in the East London area??