Get back at bad service

Posted by NetizenSA
NetizenSA
A geek who loves the net, games and all things geeky.
User is currently offline
on Monday, 13 February 2012
in Digital Blogs

Bad service has become something we all know and love in South Africa. How many times have you gone out and tried to get help with your computer only to be blitzed with buzzwords from a computer sales consultant. Or gone to the motor mechanic and when you don't know what that one bit in your engine is called he grunts, looks at you like you're a retard, fails to fix your car and charges you double. Or waiters at a restaurant take forever to serve you and just seem to laze about.

Well, now is your time to get back at those people who seem to think they're doing you a favour by informing the world how inept they are. I'm talking about making your complaint on websites like HelloPeter.

On HelloPeter it gives power to the consumer in that it helps you speak out when you're mistreated and it also helps you avoid shops where the service is bad. Venting and writing down exactly what happened will go a long way to making you feel better.

It also gives companies the chance to fix their errors and improve on service. They can turn a dissatisfied customer, who informs all his friends of how terribly he was treated, into an extremely positive proponent of the company just by listening and addressing his issues. 

HelloPeter is not the only website that deals with customer complaints (but it is one of the most internationally used). If you're looking for a more South African website then try out some of the following.

-  Bad Service SA

-   Shoutbox

-  Pantsonfire

Outside of the web there are other services like  Don't Go which involves smsing complaints and getting companies to answer for their crimes on the mobile platform

So the next time you receive bad service, complain about it , maybe you'll save the time of the next guy and get the guy who mistreated to learn a little bit about consumer power. 

A geek who loves the net, games and all things geeky.

Comments

Wolfe
Wolfe
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Wolfe Wednesday, 15 February 2012

Copy

There's some guy on Media24 writing the same posts as you....I suggest you go to www.ihavebeencloned.co.za and lodge a complaint there...

Wolfe
Wolfe
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Wolfe Wednesday, 15 February 2012

Copy

There's some guy on Media24 writing the same posts as you....I suggest you go to www.ihavebeencloned.co.za and lodge a complaint there...

NetizenSA
NetizenSA
A geek who loves the net, games and all things geeky.
User is currently offline
NetizenSA Wednesday, 15 February 2012

No Copy

It's chilled, I wrote a the news24 post. I'm just trying to get the message out there about bad service. Man it irritates me so much.

redsaid
redsaid
Any sufficiently advanced technology is indistinguishable from magic. - Arthur
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redsaid Wednesday, 15 February 2012

Thanks!

Knew about Hello Peter (and I like it because you have the option to leave compliments for good service as well... which we're sometimes slow to do in this country), but not about the others.

NetizenSA
NetizenSA
A geek who loves the net, games and all things geeky.
User is currently offline
NetizenSA Thursday, 16 February 2012

No Problem

@redsaid

No problem! Bad service always sucks. A friend of mine pointed out to me that I missed two of the biggest public complaint making places, Facebook and Twitter. Often interacting with a company there is also a very effective means of dealing with poor service.

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