I was a at a braai this weekend, with a bunch of people who use the internet to survive, and who need excellent connections. Everybody had a complaint about Iburst, as the signal was shocking and some folks only got one hour of signal a day. The download speed was very slow and the service if something broke was useless. Iburst always has something to sell to solve the problem. But everyone had the same suggestion to change to, Cell C.
Granted, for now, it is fantastic. Cell C have promised to keep up with the times and keep their maintenance up, so that they do not overload, but in this very fragile economy, is making such promises wise? Iburst made similar promises, and they were the main suggestion a while back, but they landed up getting into huge trouble.
Another line that everyone got was Neotel, who are now close to bankrupt. So the question stands, where is the wisest place to go? Perhaps the Consumer Protection Act will lend a hand if Cell C messes up. You can no longer sign a 24 month contract. So after a year if you’re not happy, you can try out something else.
So I believe right their is the solution. The corporate noose around our neck has been loosened. We are now not forced to endure the pain of a slow connection for a 2 – 3 year contract, if the product gets too hot.
Good job on this particular act government, it’s about time you did something for the people.