|Sony Ericsson & PostNet in partnership|
Tuesday, 05 October 2010 09:48
Sony Ericsson customers can now go to any PostNet store for handset support and repairs.
PostNet stores across the country are now equipped to conduct basic software repairs and upgrades to Sony Ericsson mobile handsets. If the repair process is more technical, PostNet will send the handset to the Sony Ericsson service centre from the store.
Sonja Shear from Sony Ericsson South Africa says, “Sony Ericsson doesn’t just want to be a handset provider but rather a lifetime partner for our customers. Should our customers want technical information about our products, want to bring certain details about our products to our attention or simply require support, we aim to be able to offer these to our customers in the easiest, hassle free and quickest way possible.”
Shear adds that Sony Ericsson aims to return a clients handset within five working days from the nearest store.
Sony Ericsson and PostNet SA hope to roll out 100 stores by the end of September, with the remaining 150 to be completed by the end of the year.
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